Cancellation & Refund Policy

The full Kundali report and AI question credits are digital. They are prepared for your birth details and delivered on screen the moment payment succeeds, so an order cannot be cancelled after it has been delivered.

Before paying you can see your free Kundali, a sample of every section of your report and exactly what the full report contains, so you know what you are buying.

• Money was debited but your report or credits were not delivered, and we cannot deliver them within 48 hours of your message.
• You were charged twice for the same order.
• A technical fault on our side stops you from opening a paid report and we cannot fix it within 48 hours.
• Unused AI question credits, if you ask within 7 days of buying them.

If the birth details you entered were wrong, tell us within 7 days and we will regenerate the report for the correct details once, free of charge.

Once a report has been delivered and opened, or credits have been used, we do not refund because you disagree with the astrological interpretation or have changed your mind. Astrology offers guidance, and readings are not guaranteed to match anyone’s expectations.

Contact us (see the Contact page) with the email or phone number you paid with and, if you have it, the Razorpay payment ID from your confirmation. We reply within 48 hours.

Approved refunds are made to the original payment method through Razorpay within 5–7 working days. Your bank may take a few more days to show the credit.